Contact Prime Peptides
Questions about a product or an order? Send the Prime Peptides team a message below or email sales@primepeptide-store.com, and a real person will reply.
How to contact Prime Peptides
Use the form or email sales@primepeptide-store.com. Put your order number in the message if you have one, and we’ll find it right away. Most messages get an answer within one business day.
Email Prime Peptides
Website: primepeptide-store.com
Replies within one business day
Free worldwide shipping on every order
What to include when you contact Prime Peptides
- For an order: the order number and the email you used at checkout.
- For a damaged or wrong item: a photo of the vial and the packaging.
- For a product question: the product name, or a link to its page.
Before you write to us
Many answers are already on the site. Each product page has the specifications, a mixing guide, storage notes and an FAQ. Shipping is free on every order, and paying with crypto takes 15% off. The terms and conditions cover returns and damaged items, and the privacy policy covers how we handle your data.
When you contact Prime Peptides, we can help with sizes, storage, shipping and anything to do with an order. We can’t give dosing advice, because every product is sold for laboratory research only. For background reading on a compound, PubMed from the U.S. National Library of Medicine is free to search.
Order help from the Prime Peptides team
If an order hasn’t arrived when you expected, send us the order number and we’ll check the tracking with the carrier. If a vial arrives cracked or the wrong product is in the box, send a photo within 7 days of delivery and we’ll replace it or refund it, whichever you prefer. To change a shipping address, write as soon as you can after ordering, before the parcel is with the carrier.
Prime Peptides store details
Everything you need to contact Prime Peptides, in one list:
- Store name: Prime Peptide Store (Prime Peptides)
- Website: primepeptide-store.com
- Email: sales@primepeptide-store.com
- Shipping: free, worldwide, on every order
- Products: research peptides, peptide blends and bacteriostatic water, for laboratory research only
Contact Prime Peptides: quick answers
How quickly does Prime Peptides reply?
Most messages get an answer within one business day.
What if my order arrives damaged?
Email a photo within 7 days of delivery and we will replace it or refund it.
Can I change my shipping address?
Yes, if you write soon after ordering, before the parcel is with the carrier.
Questions we get most are about these
Each page answers the common questions in its FAQ.
Retatrutide PeptideFrom $110.00
BPC-157 10mgFrom $55.00
GHK-Cu Copper Peptide 100mgFrom $60.00
TB-500 10mgFrom $65.00Ready to order instead? Visit the shop, browse research peptides or go back to the Prime Peptides home page.
Prime Peptides products are sold for laboratory, analytical and research use only. They aren’t for human or veterinary use, and the FDA hasn’t evaluated them. Buyers must be 21 or older.